Shraddha Shree Gems has transparent & fair Return Policy. Customer is entitled for 100% return & can raise request for same within 3 days from date of delivery if below conditions are met.
Conditions To Be Eligible For Return & Exchange
Customer gets 100% refund if gemstone is proved synthetic / artificial by any approved / reputed gemological institute.
If item delivered is not as per the description mentioned on our website.
If the item is found damaged or not in good condition on delivery. Damages due to neglect, improper usage will not be included under our Returns & Replacement Policy. We make sure items are dispatched after proper quality check & good packaging from our end.
Item(s) must be in original, unused condition and accompanied with Original Product Certificate and Original/Copy of Invoice, packaging, documentation etc.
All requests for return of product have to be placed within three (3) days from the date of delivery. No requests for return after three (3) days from date of delivery will be processed.
We don’t entertain return & refund in any other case.
If anyone has any problem or our product is defective, then you can contact us within 3 Days of delivery. If it is possible to replace it, we will definitely do so. For exchange or return you can connect us on our official Gmail that is firstname.lastname@example.org or directly call us on 9811352177.